Blog

  • Onwards and Upwards

    Onwards and Upwards

    Today I say goodbye to my work with Kainos, and begin my new role as a Director at Deloitte Digital. I’ve really enjoyed the last 18 months with Kainos; and the opportunity it gave me to step back and focus on delivering ”A thing” after I was left feeling rather burnt out and exhausted by […]

  • The Disability Price Tag

    The Disability Price Tag

    How bad service design punishes those with a disability. If you’ve never heard of the ‘Disability Price Tag’; the simplest way to describe it is that it’s the price you pay for costly mistakes due to symptoms of (or a byproduct of) your disability. People with ADHD are so often hit by the disability price […]

  • How do we make legacy transformation cool again?

    How do we make legacy transformation cool again?

    Guest blog first published in #TechUk’s Public Sector week here on the 24th of June 2022. Legacy Transformation is one of those phrases; you hear it and just… sigh. It conjures up images of creaking tech stacks and migration plans that are more complex and lasting longer than your last relationship.   Within the Public Sector, […]

  • Maximising the Lean Agility approach in the Public Sector

    Maximising the Lean Agility approach in the Public Sector

    First published on the 26th June 2022 as part of #TechUk’s Public Sector week here ; co-authored by Matt Thomas. We are living in a time of change, characterised by uncertainty. Adapting quickly has never been more important than today, and for organisations, this often means embracing and fully leveraging the potential of digital tools. […]

  • The managers guide to understanding ADHD

    The managers guide to understanding ADHD

    (and why it’s often misunderstood for CIS women in particular) Let’s talk about ADHD We’ve all seen characters with ADHD on TV and in books etc, try and think of a few examples and I bet they all fit in one stereotypical box; “the naughty young white boy acting out in class”. But not only […]

  • Neurodiverse parenting

    Neurodiverse parenting

    One thing I’ve noticed, since I started blogging and talking more openly about being Neurodiverse myself, is how many people have reached out to me virtually or in real life to chat about how they as parents support their children who are (or might be) neurodiverse. I’ve spoken publicly many times (especially on twitter) about […]

  • Looking for the positives

    Looking for the positives

    We’re all skilled in many different ways; when it comes to our careers; why do we apologies for our weaknesses, rather than celebrate our strengths? Another slightly introspective blog from me today, but one I think worth writing, as I know I’m not the only one guilty of this. As we move through our careers, […]

  • Reflecting on Career Pathways

    Reflecting on Career Pathways

    This week I’ve been thinking a lot about careers; what does a good career look like? What are my next steps? How do organisations retain their staff and over them career growth? Are career’s even a big thing anymore? Growing up it was always drummed into me how important it was to have a career. […]

  • Becoming Product Led

    Becoming Product Led

    Recently I was asked how I would go about moving an organisation to being Product Led; when agile and user centric design are equally new to the company, or when agile has not delivered in the way that was expected. Before diving into the how, I think it’s worth first considering the what and they […]

  • Making User Centred Design more inclusive

    Making User Centred Design more inclusive

    How do we support people from minority or disadvantaged backgrounds to get a career in User Centred Design? If you look around for ways to get a careers in Digital/Tech, you would probably trip over half a dozen Apprenticeships, Academies or Earn as you Learn Schemes; not to mention Graduate Schemes; without even trying. However, […]


Digital and Agile Specialist

Zoe on the go