Zoë is an experienced digital transformation specialist, writer and speaker. With over 15 years previous experience in the Civil Service and Public Sector, including 10 years working in Digital and Business transformation.
She is currently a Director at Deloitte Digital, delivering digital transformation for public sector organisations. Zoë works with clients to ensure smooth and successful delivery of multimillion pound contracts; leading multidisciplinary teams to ensure that Deloitte delivers the right things in the right way, keeping user needs at the heart of all its work to meet the desired outcomes.
Having previously worked as a Delivery Principle at Kainos; delivering digital transformation for organisations like Land Registry and NHS Digital; and as Delivery Director at Difrent; delivering services like NHS Jobs, the COVID-19 Home Testing Service, and improving use of Workforce Data for Social Care; as well as working across 5 Government Departments and Agencies within the Public Sector, Zoë brings a wealth of experience with her, from her previous roles as Head of Product at the DWP, Head of Product and Digital Delivery at the CQC and Transformation Lead at GDS.
A true champion and spokesperson for Agile design and change. A qualified Agile practitioner and business change leader, with experience of developing and leading multi million pound delivery projects, managing agile multi-disciplinary teams, working to deliver large scale projects and programs.
Zoë works with executive teams and senior leaders to help organisations change and adapt to running agile at scale. Championing user centric design and ensuring products and services met the expectations of users in the digital age.
Zoë is constantly invited to speak at Agile, Product Management, Digital and Cross Government events to share her experiences and expertise in best practices and ways of working.
She is most passionate about diversity and inclusion, having volunteered to help run and speak at a number of Diversity events throughout her career, including the DWP’s Disability Diversity event, Women in Digital events, Women in Technology events and LGBTQ+ events.
An active social media user, championing product management, service design and user centric design approaches. She is always contactable via twitter @Zoe_On_The_Go, In her blogs she focuses on user centric design; agile delivery, good product management techniques; good leadership and diversity issues.