Category: Delivery

  • Welcome to the Dark Side.

    Last week I started working for @BeDifrent, a business transformation agency working with both Public and Private sector clients to help them deliver #TechForGood. This is a massive change for me, I spent almost 15 years in the Public Sector, I always said I was a public servant for life, and in my heart I…

  • Having a vision

    I regularly talk to organisations about why having vision and mission statements are important. Over the years I’ve seen many good examples and some bad ones too, both inside and outside the public sector. They often seems to be overlooked when deciding to transform an organisation, instead companies tend to focus on their Target Operating Model or…

  • Measuring cost vs. measuring value?

    Discussing the differences between Product Management in the Private and Public sector. There has always been a perceived difference in how Product Managers in the public and private sector work, what their priorities are and their key focuses. Historically at its most simplistic the view has been that within the Public sector the Product Manager…

  • When is Digital not Digital?

    When it’s not about user needs or human centric design, but instead about fixing technological infrastructure. When it’s not about transforming the service but keeping the lights on systems. When it’s not about asking “why?”, because you already know the solution you want. As Tom Loosemore said, Digital is applying the culture, practices, processes &…