Category: Delivery

  • Why SME’s are important, but shouldn’t be the Product Manager

    Along time ago in a land far away; well four years ago and sat in a very cold office in trafalgar square; Ross Ferguson , Alex Kean , Scot Colfer and I plus a few others sat discussing the DDaT capability framework for Product Management. The discussions we had at the time focused on “how…

  • The people getting left behind

    The people getting left behind

    Why ‘in the era of remote working we need to stop thinking about ‘digital services’ as a separate thing, and just think about ‘services’. Last night when chatting to @RachelleMoose about whether digital is a privilege, which she’s blogged about here, it made me remember a conversation from a few weeks ago with @JanetHughes about…

  • How to change a culture

    When delivering digital or business transformation, one of the things that often gets overlooked is the cultural changes that are needed to embed the transformation succesfully. There can be many reasons why this happens, either because it’s not been considered, because it’s not been considered a priority, or simply because the people leading the transformation…

  • Delivering in a crisis

    One of the key personal aims I had when I joined Difrent, just over six months ago, was to work somewhere that would let me deliver stuff that matters. Because I am passionate about people, and about Delivery; After 15 years, right in the thick of some pioneering public sector work, combining high profile product…

  • Where is this meeting anyway?

    Gone are the days of wandering round a building trying to find the meeting room your next meeting is meant to be in. Now a days, in the new world of working from home and virtual meetings I seem to be wandering round the internet trying to find my next virtual meeting host. One minute…

  • How do we determine value?

    And how do we make sure we are delivering it? In a previous blog I discussed the importance of understanding the value you are trying to add, and how you measure cost vs vale. How we measure value and ensure we are delivering a valuable return on investment is one of the ‘big’ questions at…

  • Thoughts from the other side

    No, don’t worry, I’ve not passed on and started speaking from beyond the grave; but given I’m now 3 months into my role at Difrent I thought it might be worth reflecting on how I’ve found things on the other side of the commercial table so to speak. In the first 3 months I’ve worked…

  • We’re all a little weird down here

    Yesterday Dominic Cummings, the PM’s senior aid, wrote in his blog about the need for number 10 to hire assorted super talented weirdos, unusual software developers, fantastic communicators and great project mangers (amongst other things). This clarion call for change in the public sector followed up from his previous statements about the need for change…

  • The strategy is content delivery.

    One of the most universal truths is that if you don’t talk about what you are doing, how will people know?  Everyone leads busy lives, we live in our own bubbles, and while we do generally try and be good humans and notice and recognise other people doing good things, it’s not always that easy…

  • One month in…

    Last month I started with Difrent, my first job in the Private sector after 15 years in the public sector, which felt very much like a change of scenery and a new start, whilst also being a familiar continuation of what I know. So at the end of my first month I thought it would…