Author: Zoe Gould

  • Agile at scale

    Agile at scale

    What do we even mean when we talk about agile at scale and what are the most important elements to consider when trying to run agile at scale? This is definitely one of those topics of conversation that goes around and around and never seems to get resolved or go away. What do we even…

  • Is the Liberal media bias a myth created by the conservative media?

    Is the Liberal media bias a myth created by the conservative media?

    Slight change to my normal blog topics today. This is an essay I wrote in 2005 while studying American politics. I thought of it the other day when discussing the recent events in America. Reading through the essay I was amazed at how much of it was still relevant to the world today; and thought…

  • New thoughts for the new year

    As 2021 starts I’m sat in my home office, trying to support my 10 year old’s home learning whilst also ensuring contracts and commercial agreements are in place and ready for my new teams due to begin new projects tomorrow. This time last year I was looking at a busy calendar with meetings on clients…

  • Speaking confidently

    Last month I got asked to speak to some University of Salford’s Business students about how to present well. Every year the University apparently holds a conference for their Business students to attend and hear form industry experts on a range of topics, all with the aim of building the students understanding of how to…

  • And this is why we test with users…

    And this is why we test with users…

    A blog on the new National Careers ‘Discover your skills and careers’ Service As I sit here are ten past ten on a Wednesday night watching social media have a field day with the new National Careers service, I’m yet again reminded about the importance of the Digital Service Standard, especially Standard Number One –…

  • Buy out, or buying in.

    So, we’re ten days into Difrent being ‘bought’ by The Panoply group; people keeping saying ‘congratulations’, ‘how’s it working for a new boss/ company?’, ‘how do you feel about the buy out?’ So I thought it was a good opportunity to reflect on my thoughts about the acquisition. And the answer is, I’m feeling pretty…

  • Do Civil Servants dream of woolly sheep?

    The frustration of job descriptions and their lack of clarity. One of the biggest and most regularly occurring complaints about the Civil Service (and public sector as a whole) is their miss-management of commercial contracts. There are regularly headlines in the papers accusing Government Departments & the Civil Servants working in them of wasting public…

  • Taking time to breathe

    Taking time to breathe

    While I’m not one to complain about being busy; and given the effect the current pandemic has had on the economy I’m absolutely not going to complain about being busy and having a job. However, after 6 months of working from home full time, it was pointed out to me politely last week by my…

  • Notes from some Digital Service Standard Assessors on the Beta Assessment

    The Beta Assessment is probably the one I get the most questions about; Primarily, “when do we actually go for our Beta Assessment and what does it involve?”  Firstly what is an Assessment? Why do we assess products and services? If you’ve never been to a Digital Service Standard Assessment it can be daunting; so…

  • Having pride in our diversity and learning to be inclusive

    June is Pride Month when members of the LGBTQ+ community and their allies come together in different ways to celebrate, remember and reflect. As such, now June is over, I wanted to reflect on the things I learnt this year. This June was a Pride Month like no over, because of COVID-19; lockdown meant that…