Tag: Digital

  • Becoming Product Led

    Becoming Product Led

    Recently I was asked how I would go about moving an organisation to being Product Led; when agile and user centric design are equally new to the company, or when agile has not delivered in the way that was expected. Before diving into the how, I think it’s worth first considering the what and they…

  • Getting work in the Digital Industry

    Getting work in the Digital Industry

    Why working in the public sector might be of interest to you! One of my favourite things about my role, well my career to be honest; is the opportunity to do Educational Outreach type activities. In the last few years especially I’ve been asked a few times to speak to Students (both Sixth form or…

  • Assessing Innovation

    Assessing Innovation

    (co-written with Matt Knight) Some background, for context Just over a month ago I got approached to ask if I could provide some advice on assessments to support phase two of the GovTech Catalyst (GTC) scheme. For those who aren’t aware of the GovTech Catalyst Scheme, there’s a blog here that explains how the scheme…

  • How to be a Product Advocate

    Why you need a Product Person in your team. Since joining Kainos a few weeks ago, I’ve had a number of conversations internally and with clients about the relationship between Delivery and Product; and why I as a Product Person moved over to Delivery. My answer to that question was that, having spent over 10…

  • So, what is a Service Owner?

    Before I discuss what (in my view) a Service Owner is, a brief history lesson into the role might be useful. The role of the ‘Service Manager‘ was seen as critically important to the success of a product, and they were defined as a G6 (Manager) who had responsibility for the end to end service…

  • The people getting left behind

    The people getting left behind

    Why ‘in the era of remote working we need to stop thinking about ‘digital services’ as a separate thing, and just think about ‘services’. Last night when chatting to @RachelleMoose about whether digital is a privilege, which she’s blogged about here, it made me remember a conversation from a few weeks ago with @JanetHughes about…

  • Welcome to the Dark Side.

    Last week I started working for @BeDifrent, a business transformation agency working with both Public and Private sector clients to help them deliver #TechForGood. This is a massive change for me, I spent almost 15 years in the Public Sector, I always said I was a public servant for life, and in my heart I…

  • WomenInDigi19

    How we as leaders can keep supporting people As I sat listening to the conversations happening at the Women in Digital event on Wednesday, it occurred to me that although the point of the day was around creating more opportunities and continuing to support women working within digital, so many of the things that we…

  • Round and round we go.

    In other words Agile isn’t linear so stop making it look like it is. Most people within the public sector who work in Digital transformation have seen the GDS version of the Alpha lifecycle: Which aims to demonstrate that developing services starts with user needs, and that projects will move from Discovery to Live, with…

  • Speak Agile To Me:

    Speak Agile To Me:

    I have blogged about some of these elsewhere, but a quick glossary of terms that you might hear when talkingAgile or Digital Transformation.