Digital and Agile Specialist

Tag: Digital Government

  • Why I No Longer Use the Title ‘Product Owner’.

    A few *cough* years ago, I wrote a blog explaining why, at the Department of Works and Pensions (DWP), we were committed to the title ‘Product Owner’ and why I believed it was crucial. Nowadays, I dedicate my time to working with various Public Sector Departments and Agencies, where a significant portion of my work…

  • Agile Delivery in a Waterfall procurement world

    One of the things that has really become apparent when moving ‘supplier side’ is how much the procurement processes used by the public sector to tender work doesn’t facilitate agile delivery. The process of bidding for work, certainly as an SME is an industry in itself. This month alone we’ve seen multiple Invitations to Tender’s…

  • Delivering Digital Government 2019

    This week Claire Harrison (Head of Architecture from CQC) and I had the opportunity to attend the Delivering Digital Goverment event run by Worth Systems in The Hague. The event was focused on how digital has transformed governments across the world, sharing best practices and lessons learned. With speakers from the founding of GDS, like…

  • Service Standards for the whole service

    How the service standards have evolved over time…. Gov.uk has recently published the new Service Standards for government and public sector agencies to use when developing public facing transactional services. I’ve previously blogged about why the Service Standards are important in helping us develop services that meet user needs, as such I’ve been following their…

  • The Day Data went Viral

    This week the UK Government and Parliament petitions website has been getting a lot of attention, both good and not so good. This site has been a great example of how the Digital Service Standards work to ensure what we deliver in the public sector meets user needs.