Tag: Agile
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Reimagining the Government Service Standards for a Modern Era
As someone deeply immersed in Government Service Standards and Digital Delivery within the Public Sector for almost 15 years, I’ve witnessed first-hand their transformative power. These standards have been instrumental in guiding us towards user-centred design and digital excellence, shaping how we approach public service. Yet, the world has shifted dramatically. New technologies, complex societal…
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Why I No Longer Use the Title ‘Product Owner’.
A few *cough* years ago, I wrote a blog explaining why, at the Department of Works and Pensions (DWP), we were committed to the title ‘Product Owner’ and why I believed it was crucial. Nowadays, I dedicate my time to working with various Public Sector Departments and Agencies, where a significant portion of my work…
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Prioritisation
How do we get Senior Leaders onboard? For the last 8 months I’ve been busy running Product Management training for various Public Sector clients; and one topic cohorts are always keen to focus on and discuss is prioritisation. Quite often there are multiple areas of prioritisation people are keen to understand further; firstly, how can…
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Empowering your Teams
How to create the culture needed for success One discussion that comes up regularly when I’m running Product Management Training courses, or coaching new Delivery Teams; is how they can encourage their leaders to empower them, and trust their decisions more. Whether it’s having their leaders back their decisions when something has gone wrong/ or…
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Being Product Led
Helping organisations move from ‘doing Product Management’ to ‘being Product led’. As you might expect from someone who’s career has been within the Product space, and who has worn various ‘Head of Product’ types hats over the years; I spend a lot of thinking and talking about Product Management. For the last few month’s I’ve…
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How do we make legacy transformation cool again?
Guest blog first published in #TechUk’s Public Sector week here on the 24th of June 2022. Legacy Transformation is one of those phrases; you hear it and just… sigh. It conjures up images of creaking tech stacks and migration plans that are more complex and lasting longer than your last relationship. Within the Public Sector,…
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Maximising the Lean Agility approach in the Public Sector
First published on the 26th June 2022 as part of #TechUk’s Public Sector week here ; co-authored by Matt Thomas. We are living in a time of change, characterised by uncertainty. Adapting quickly has never been more important than today, and for organisations, this often means embracing and fully leveraging the potential of digital tools.…
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Becoming Product Led
Recently I was asked how I would go about moving an organisation to being Product Led; when agile and user centric design are equally new to the company, or when agile has not delivered in the way that was expected. Before diving into the how, I think it’s worth first considering the what and they…
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Agile at scale
What do we even mean when we talk about agile at scale and what are the most important elements to consider when trying to run agile at scale? This is definitely one of those topics of conversation that goes around and around and never seems to get resolved or go away. What do we even…
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Notes from some Digital Service Standard Assessors on the Beta Assessment
The Beta Assessment is probably the one I get the most questions about; Primarily, “when do we actually go for our Beta Assessment and what does it involve?” Firstly what is an Assessment? Why do we assess products and services? If you’ve never been to a Digital Service Standard Assessment it can be daunting; so…