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Tag: Public Sector

Having pride in our diversity and learning to be inclusive

June is Pride Month when members of the LGBTQ+ community and their allies come together in different ways to celebrate, remember and reflect. As such, now June is over, I wanted to reflect on the things I learnt this year.

Pride and Trans Pride Flags.

This June was a Pride Month like no over, because of COVID-19; lockdown meant that the usual pride marches were cancelled and then moved online.

June was also the month that #BlackLivesMatter came to the forefront of Western consensus because of unforgivable killing of George Floyd in the US, amongst sadly so many others around the globe. With marches and rallies both in the US and UK (and elsewhere) to call for the end of police brutality and discrimination against Black people.

And finally, June (yep, still Pride Month) was when JKR yet again decided to use her platform to gatekeep women’s spaces and to decry the acceptance of trans women as women. (I’m not linking to her article, because I won’t give it airspace, but there are MANY fantastic pieces that explain why this stance is harmful, here’s just one. But the Tl:Dr version is, Trans Women are Women.)

As such, this month, more than any other June that we have seen in a long time, has been one in which the conversations about diversity and inclusion have been so important.

I was asked this month, why diversity and inclusion were important to me?

As the very wise Fareeha Usman, founder of Being women, said “Discrimination can only be tackled if we first tackle our own insecurities.”

Working within and alongside the public sector, we develop policies, products and services for the public; for citizens, for society. We can not develop things for people, if we can not empathise with them; if we can not understand where they are coming from and the problems/ barriers they are facing. The people we are building form come from diverse backgrounds. If our teams all look and sound the same, and have the same life experiences, then we will never be able to deliver things that meet the diverse needs of our users.

Lots of hands coming together with a heart over the top

The Lesbians who tech (and allies) held their annual pride summit from the 22nd to 26th of June, and this year there was a clear focus on #BlackLivesMatter and also #TransWomenAreWomen as well; with a whole host of fantastic speakers discussing actions we can all take to be more inclusive. I was also lucky enough to be asked to speak at a D&I panel* on the 24th held by @SR2 and had the opportunity to attend the Dynamo North East event on the 25th, and to attend several other virtual pride events.

Key things I learned:

  • Locational geo-clusters can be a blocker to diversity and reinforce racial discrimination – @LorraineBardeen
  • When attending a meeting/ workshop or invited to sit on a panel, it’s our responsibility to check who else is ‘in the room’ and see if we are needed there, or is there someone else from a different group who’s voice needs amplifying more than ours. – @JasmineMcElry
  • When awarding contracts we need to look at companies track record on diversity / pay etc. And make sure we are not unconsciously biased against companies that have a makes up that does not match our own. – @SenatorElizabethWarren
  • It is our job to educate ourselves and not ask anyone else to educate us; as leaders our role is to admit we don’t know everything, that we are still learning, and to actively listen to others – @TiffanyDawnson

COVID-19, if nothing else, has given us the opportunity to think about the society we want to see coming out of this pandemic. We have all embraced things like remote working to help us keep working, now is the time to consider whether these tools can also help us going forward to be more inclusive in our workforce, and our society.

Removing the dependance on geographical hiring would enable us to include people from wider ethnic communities, as well as disabled people who have often found themselves excluded from office jobs by the commute etc; or people with caring responsibilities for who the standard 9-5 office job doesn’t work.

A fantastic session led by Nic Palmarini, Director of NICA, on Agism stated that “We need to reimagine a new society that is more inclusive”. This for me sums up the conversations I have seen, heard and been lucky enough to be part of this month; and I am proud to be part of a company, an industry and a community, that is trying its hardest to do just that.

Difrent's Diversity stats
The Diversity stats from Difrent

*If you fancy catching up on the panel, details are here: https://zoom.us/rec/share/7uV5L-rezkhIZZXT8FjFVKQIAZTCeaa82yJI-Pdby0whYlngi4VRx3mii2Gvb-zR Password: 1H+a15=#

One month in…

Last month I started with Difrent, my first job in the Private sector after 15 years in the public sector, which felt very much like a change of scenery and a new start, whilst also being a familiar continuation of what I know.

Road with graffiti saying ‘start here’

So at the end of my first month I thought it would be worth reflecting on what I’ve learnt and done so far.

First things first, still lots of meetings! In the last month I’ve been in lots of conversations and meetings about our contracts (which is one of the reasons I took this job, to get that experience, so I’m not complaining!) but what I hadn’t realised, from the public sector client side point of view, is the amount of effort and time that is put into contract bids etc. It’s been fascinating to see and experience the hustle and bustle of getting a bid together, ensuring you have the team you’ll need, getting your evidence together, to then just wait and hear whether you have got the work. It’s like constantly doing job applications!

Secondly, the people, lots of the folks at Difrent I had come across (generally on Twitter) before, so I knew of them but hadn’t had the chance to work with them. Part of my role at Difrent is to ensure that we have the agreed standards and principles for our ways of working to ensure we can deliver the right things in the right way for our clients. I’ve spent the last few weeks getting to know the people within Difrent, and the clients we are working with.

What’s been interesting for me has been the culture that comes with a company moving from start up to scale up. Within the Public Sector I’ve only ever worked in organisations that are 4.5K plus. Working somewhere with under 100 people is very different. The infrastructure and organisational governance that comes with working for a huge well established organisation isn’t necessarily there, but nor is that necessarily a bad thing!

In the old work, conversations like office locations, or what our Target Operating model should be would take months if not years; with unions consulted, multiple consultations with staff forums and people groups etc. Within Difrent it’s much easier to have conversations with all our staff, be that in TownHalls or just on our Slack channel. The conversations themselves are similar, but how we have them, who gets to be involved, and how quickly we can get things done is definitely different.

The work, so far most of the team’s I’ve been working with have been working on projects within the Public sector, so the environment for me has been very familiar. The other thing that’s familiar is the conversations we are having, about KPI’s and measures. The need to understand what we are trying to deliver and ensure that we can measure our success in delivering it, not just be ticking off story points, but ensuring we are delivering value for both our customers and their users is key.

For the next few months my focus will be on working with our clients helping them shape and deliver the vision’s they have set. Measuring the value we are adding to them, and the value the products and services we are delivering are adding value to their users. Ensuring we have the right resources for our teams based on what the needs of our clients are, and that we as an organisation are supporting our people the best way we can.

These things have always been important to me, and always been key parts of my roles. So it seems whether it’s the public sector or private sector, French Critic Alphonse Karr was right in some ways….

The more things change, the more they stay the same.

And you know what, I am glad about that. If everything were radically different I might be worried that either the public or private sector was doing it wrong. But the fact is the common problems are very similar, it’s just how we approach solving them that might be different; and having a different perspective to how you solve problems is important, as it means you’re considering all the options there are and hopefully avoiding making the same mistakes over and over.

Lots of different people holding umbrellas crossing a main road.