Tag: Delivery
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Cost vs. Quality
A debate as old as time, and a loop that goes around and around; or so it seems in the Public Sector commercial space. Every few years, often every couple of spend control cycles, the debate of cost vs. quality rears its head again; with Commercial weighting flip flopping between Quality as the most important…
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How to be a Product Advocate
Why you need a Product Person in your team. Since joining Kainos a few weeks ago, I’ve had a number of conversations internally and with clients about the relationship between Delivery and Product; and why I as a Product Person moved over to Delivery. My answer to that question was that, having spent over 10…
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Delivering Value for yourself and others
Just short of two years ago I accepted the role of Director of Delivery at Difrent, a big move for me as I’d only worked in the Public Sector, but a good opportunity to see how things worked on the other side of the commercial table; and a great opportunity to work with some fantastic…
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Partnership
The good and the bad. At Difrent we always talk about our desire to deliver in partnership with out clients. To move beyond the pure supplier and client relationship to enable proper collaboration. One of my main frustrations when I was ‘client side’ was the amount of suppliers we’d work with who said they would…
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Talking Digital Transformation
It’s something that has come up a lot in conversations at the moment, what is Digital Transformation? What does Digital Transformation mean to me? I always joke that it’s my TED talk subject, if I had one; as such I thought why not write a blog about it? What is Digital Transformation? According to Wikipedia,…
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Agile Delivery in a Waterfall procurement world
One of the things that has really become apparent when moving ‘supplier side’ is how much the procurement processes used by the public sector to tender work doesn’t facilitate agile delivery. The process of bidding for work, certainly as an SME is an industry in itself. This month alone we’ve seen multiple Invitations to Tender’s…
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Agile at scale
What do we even mean when we talk about agile at scale and what are the most important elements to consider when trying to run agile at scale? This is definitely one of those topics of conversation that goes around and around and never seems to get resolved or go away. What do we even…
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Notes from some Digital Service Standard Assessors on the Beta Assessment
The Beta Assessment is probably the one I get the most questions about; Primarily, “when do we actually go for our Beta Assessment and what does it involve?” Firstly what is an Assessment? Why do we assess products and services? If you’ve never been to a Digital Service Standard Assessment it can be daunting; so…
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So, what is a Service Owner?
Before I discuss what (in my view) a Service Owner is, a brief history lesson into the role might be useful. The role of the ‘Service Manager‘ was seen as critically important to the success of a product, and they were defined as a G6 (Manager) who had responsibility for the end to end service…
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The art of Transferring Knowledge
One of the most common questions that comes up in Bid opportunities is usually some variant of “how do you transfer your knowledge to us before you leave?” This is completely valid question, and really important to both ask, and to understand, but also hard to answer well in 100 words without risking looking like…