Category: Transformation

  • Digital Transformation is still new

    We’re punishing those who are less experienced, and we need to stop. In the last few weeks I’ve had multiple conversations with clients (both existing and new) who are preparing for or have recently not passed their Digital Service standard assessments who are really struggling to understand what is needed from them in order to…

  • Talking Digital Transformation

    It’s something that has come up a lot in conversations at the moment, what is Digital Transformation? What does Digital Transformation mean to me? I always joke that it’s my TED talk subject, if I had one; as such I thought why not write a blog about it? What is Digital Transformation? According to Wikipedia,…

  • Agile at scale

    Agile at scale

    What do we even mean when we talk about agile at scale and what are the most important elements to consider when trying to run agile at scale? This is definitely one of those topics of conversation that goes around and around and never seems to get resolved or go away. What do we even…

  • Buy out, or buying in.

    So, we’re ten days into Difrent being ‘bought’ by The Panoply group; people keeping saying ‘congratulations’, ‘how’s it working for a new boss/ company?’, ‘how do you feel about the buy out?’ So I thought it was a good opportunity to reflect on my thoughts about the acquisition. And the answer is, I’m feeling pretty…

  • Notes from some Digital Service Standard Assessors on the Beta Assessment

    The Beta Assessment is probably the one I get the most questions about; Primarily, “when do we actually go for our Beta Assessment and what does it involve?”  Firstly what is an Assessment? Why do we assess products and services? If you’ve never been to a Digital Service Standard Assessment it can be daunting; so…

  • The people getting left behind

    The people getting left behind

    Why ‘in the era of remote working we need to stop thinking about ‘digital services’ as a separate thing, and just think about ‘services’. Last night when chatting to @RachelleMoose about whether digital is a privilege, which she’s blogged about here, it made me remember a conversation from a few weeks ago with @JanetHughes about…

  • How to change a culture

    When delivering digital or business transformation, one of the things that often gets overlooked is the cultural changes that are needed to embed the transformation succesfully. There can be many reasons why this happens, either because it’s not been considered, because it’s not been considered a priority, or simply because the people leading the transformation…